jl26 Privacy Policy

1. Who We Are

jl26 operates jl26.app, an online gaming platform offering casino games, live dealer tables, sports betting, and related entertainment services to eligible Filipino players aged 21 and above. jl26 acts as the Personal Information Controller (PIC) as defined under Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.

As a PIC, jl26 determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with the DPA, the National Privacy Commission's (NPC) issuances, and applicable PAGCOR regulations.

2. Personal Data We Collect

jl26 collects the following categories of personal data from players and site visitors:

jl26 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where expressly required by PAGCOR regulations or Philippine law (e.g., facial verification for KYC purposes).

3. How We Collect Your Data

jl26 collects personal data through the following means:

• Direct collection — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automated collection — through cookies, web beacons, server logs, and similar tracking technologies when you browse jl26.app.
• Third-party sources — from identity verification providers, payment processors (e.g., GCash, Maya, partner banks), fraud prevention services, and PAGCOR's player registry where applicable.
• Publicly available sources — where permitted by law, from public records or social media profiles you have made publicly accessible.

4. How We Use Your Personal Data

jl26 uses your personal data for the following purposes:

1. Account management — to create, verify, maintain, and secure your jl26 account.
2. Identity verification (KYC) — to comply with PAGCOR's anti-money laundering (AML) and know-your-customer requirements under Republic Act No. 9160, as amended.
3. Payment processing — to facilitate deposits and withdrawals through your chosen payment method (GCash, Maya, bank transfer, or debit card).
4. Game delivery — to provide, personalize, and improve the gaming experience on jl26.app.
5. Responsible gaming — to monitor gaming behavior, enforce deposit and loss limits, process self-exclusion requests, and comply with PAGCOR's responsible gaming standards.
6. Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activity.
7. Legal and regulatory compliance — to meet obligations under the DPA, PAGCOR regulations, Anti-Money Laundering Act, and other applicable Philippine laws.
8. Customer support — to respond to your inquiries, complaints, and feedback.
9. Marketing communications — to send you promotional offers, bonus notifications, and platform updates, subject to your opt-in preferences. You may opt out at any time.
10. Analytics and improvement — to analyze platform usage patterns and improve jl26's services, features, and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl26 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform the contract between you and jl26 (account registration, game delivery, payment processing).
• Legal obligation — processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other Philippine legal requirements.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent — processing for marketing communications and optional data uses, where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jl26 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

1. Payment processors — GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other partner banks, solely to process your financial transactions.
2. Identity verification providers — third-party KYC and AML screening services engaged to verify your identity and comply with regulatory requirements.
3. Game software providers — licensed game studios and live dealer operators whose games are hosted on jl26.app, to the extent necessary for game delivery and fairness auditing.
4. Regulatory authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or court order.
5. IT and security service providers — cloud hosting, cybersecurity, and fraud detection vendors engaged under strict data processing agreements.
6. Professional advisers — lawyers, auditors, and accountants bound by professional confidentiality obligations.

All third-party service providers engaged by jl26 are required to process your data only on jl26's instructions and in accordance with the DPA.

7. Cookies & Tracking Technologies

jl26.app uses cookies and similar technologies to enhance your browsing experience, maintain session security, and analyze platform usage. The types of cookies we use include:

• Strictly necessary cookies — essential for the platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and responsible gaming limits.
• Analytics cookies — collect anonymized data about how players use jl26.app to help us improve the platform.
• Marketing cookies — used to deliver relevant promotional content within jl26.app, subject to your consent.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of jl26.app. jl26 does not use cookies to track your activity on third-party websites.

8. Data Retention

jl26 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Account and KYC data — retained for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction and gaming records — retained for a minimum of five (5) years from the date of the transaction.
• Support communications — retained for three (3) years from the date of the last interaction.
• Marketing data — retained until you withdraw consent or opt out of marketing communications.
• Technical and log data — retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, jl26 will securely delete or anonymize your personal data in accordance with NPC guidelines.

9. Data Security

jl26 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl26.app.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Multi -factor authentication (2FA) for account login.
• Role-based access controls limiting jl26 staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• 24/7 intrusion detection and monitoring systems.
• Formal data breach response procedures in compliance with NPC's 72-hour breach notification requirement.

10. Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl26:

1. Right to be informed — to know what personal data jl26 collects, why, and how it is used, as described in this Policy.
2. Right to access — to request a copy of the personal data jl26 holds about you, including information on how it has been processed.
3. Right to rectification — to request correction of inaccurate, incomplete, or outdated personal data.
4. Right to erasure or blocking — to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, subject to jl26's legal retention obligations.
5. Right to object — to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
6. Right to data portability — to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
7. Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) if you believe jl26 has violated your data privacy rights.

To exercise any of these rights, please contact jl26's Data Protection Officer (DPO) using the details in Section 14. jl26 will respond to all verified requests within fifteen (15) business days.

11. Children & Minors

12. Cross-Border Data Transfers

Some of jl26's service providers — including cloud hosting, game software providers, and fraud detection vendors — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection, jl26 will implement appropriate safeguards, including:

• Standard contractual clauses approved by the National Privacy Commission.
• Data processing agreements requiring the recipient to comply with DPA-equivalent standards.
• Transfers only to jurisdictions recognized by the NPC as providing adequate protection.

By using jl26, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

13. Changes to This Privacy Policy

jl26 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of jl26.app after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using jl26 and may request account closure by contacting our support team.

14. Contact the Data Protection Officer

For all data privacy inquiries, access requests, complaints, or to exercise any of your rights under the DPA, please contact jl26's designated Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 inside your jl26 account dashboard
• Response Time: DPO inquiries are acknowledged within 48 hours and resolved within 15 business days

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. NPC contact details are publicly available on the NPC's official government website.